What’s Next beyond Omnichannel?

On April 10, 2025, DNOW! US hosted a thought-provoking live webinar comparing the digital maturity of PSPs across the US and EMEA regions. Experts Andrew Young and Didier Rouillard revealed that 51% of North American PSPs remain print-centric, while 57% of EMEA PSPs have already made digital their primary focus. The session explored how to move beyond legacy omnichannel strategies and unlock growth through approaches led by customer interaction.

Missed the webinar? Watch the full video here

Want to dive deeper with real-world examples? Don’t miss the next session on June 12th — more insights coming your way!

For more info contact us

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